Gallery.Q Terms of Service

Effective Date: October 2026
Last Updated: October 2026
Version: 1.1
IMPORTANT: PLEASE READ. These Terms of Service ("Terms") constitute a legally binding agreement between you and Gallery.Q. By creating an account, accessing, or using the Gallery.Q platform in any way, you agree to be bound by these Terms. If you do not agree to these Terms, do not create an account or use the platform. Gallery.Q is a platform connecting independent artists with buyers. We are not a party to transactions between artists and buyers except as described in these Terms.

1. About Gallery.Q

Gallery.Q ("Gallery.Q," "we," "us," or "our") is an online art marketplace platform operated by Atelier Media Group, LLC, that connects independent artists ("Artists" or "Sellers") with art buyers and collectors ("Buyers"). Together, Artists and Buyers are referred to as "Users" or "you."
Gallery.Q provides the technology platform, payment infrastructure, and community tools that enable transactions between Artists and Buyers. Gallery.Q is not the seller of record for any artwork listed on the platform. Each sale is a transaction directly between the Artist and the Buyer.
Our principal place of business is in the United States. These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles, except where applicable law requires otherwise.

2. Eligibility & Account Registration

2.1 Age Requirement

You must be at least 18 years of age to create an account or use Gallery.Q. By creating an account, you represent and warrant that you are 18 years of age or older. Gallery.Q does not knowingly allow minors to register or use the platform. If we discover that a user is under 18, we will terminate their account immediately.

2.2 Account Registration

To access most features of Gallery.Q, you must create an account. When registering, you agree to:

Gallery.Q reserves the right to refuse registration or terminate accounts at our sole discretion, including for violation of these Terms.

2.3 Account Types

Gallery.Q offers two account types: Buyer accounts and Artist (Seller) accounts. Users may hold both account types. Artist accounts require additional identity verification for payment processing purposes, as required by our payment processor (Stripe) and applicable law.

2.4 Acceptance of Terms at Registration

During account registration, all users are required to affirmatively accept these Terms of Service by checking a confirmation box before their account is created. By checking this box, you confirm that:

Acceptance is logged with a timestamp and associated with your account. Gallery.Q will notify you of material changes to these Terms and may require re-acceptance.

3. Platform Use & User Conduct

3.1 Permitted Use

Gallery.Q grants you a limited, non-exclusive, non-transferable, revocable license to access and use the platform for its intended purpose: the lawful buying and selling of original artwork. This license does not include the right to:

3.2 Prohibited Conduct

You agree not to use Gallery.Q to:

4. Content Policy

4.1 Artist Content Standards

Artists are solely responsible for all content they post on Gallery.Q, including artwork images, descriptions, pricing, and profile information. By posting content, you represent and warrant that:

4.2 Prohibited Content

The following content is strictly prohibited on Gallery.Q and will result in immediate removal and may result in account suspension or permanent ban:
Adult & Sexual Content

Violent & Harmful Content

Illegal & Fraudulent Content

Other Prohibited Content

4.3 License to Gallery.Q

By posting content on Gallery.Q, you grant Gallery.Q a non-exclusive, worldwide, royalty-free, sublicensable license to use, display, reproduce, and distribute your content solely for the purpose of operating, promoting, and improving the Gallery.Q platform. This license does not transfer ownership of your artwork or intellectual property. You retain all ownership rights to your work.
This license ends when you remove the content from Gallery.Q or close your account, except that Gallery.Q may retain cached or archived copies for a reasonable period.

4.4 Content Moderation

Gallery.Q uses a combination of automated tools and human review to moderate content. We reserve the right to remove any content that violates these Terms without prior notice. We are not obligated to review all content before it is posted. Gallery.Q's content decisions are final, though users may appeal through the in-app report system.

5. Transactions, Payments & Fees

5.1 Artist Responsibilities

Artists are responsible for setting accurate prices, shipping fees, and fulfilling orders in a timely manner. By listing artwork for sale, Artists represent that:

5.2 Buyer Responsibilities

Buyers are responsible for reviewing all listing information, including artwork photos, dimensions, descriptions, and the artist's shipping and return policies, before purchasing. All sales are final except as described in Section 6.

5.3 Payment Processing

All payments are processed through Stripe, a third-party payment processor. By using Gallery.Q, you agree to Stripe's Terms of Service and Privacy Policy in addition to these Terms. Artists must complete Stripe's account setup and verification to receive payments. Gallery.Q does not store credit card or bank account details on its servers.

5.4 Handling of Funds

Payments are processed by Stripe. Gallery.Q does not hold Buyer or Artist funds in its own account, and does not act as a bank, escrow agent, or money transmitter. Payouts to Artists are made by Stripe according to Stripe's payout schedule, terms, and requirements.

5.5 Fees & Commission

Gallery.Q charges a 5% commission on every completed sale. This commission is deducted automatically from the Artist's payout before it is transferred. In addition, Stripe's standard payment processing fee (approximately 2.9% + $0.30 per transaction) is also deducted from the Artist's payout. The Buyer is not charged any additional platform fee. The total displayed at checkout is the total the Buyer pays.
Example on a $100 sale: Gallery.Q commission of $5.00 plus a Stripe fee of about $3.20 means the Artist receives approximately $91.80.
Gallery.Q will provide at least 30 days' written notice before changing its commission rate. Continued use of the platform after the effective date of any fee change constitutes acceptance of the new rate.

5.6 Taxes

Artists are solely responsible for determining and paying any applicable taxes on their sales, including income tax and sales tax. Gallery.Q may be required by law to collect and remit sales tax in certain jurisdictions and will do so as required. Gallery.Q will provide Artists with transaction records and reports to assist with tax compliance but does not provide tax advice.

5.7 Prohibited Transactions

Users may not conduct transactions outside of the Gallery.Q platform for artwork discovered through Gallery.Q. Attempting to circumvent Gallery.Q's payment system is a material breach of these Terms and may result in account termination.

6. Orders, Issues & Returns

6.1 Sales Are Final

Except as described in this Section 6 or in a listing's return policy, all sales are final. Change of mind, buyer's remorse, and "looks different in person" are not grounds for a refund or return.

6.2 Reporting an Issue

If artwork is not received, is materially different from its listing, or arrives damaged in transit, the Buyer must report the issue to support@galleryq.app within 3 calendar days of delivery (or of the expected delivery date, if the artwork was not received). Reports should include the order number and, where applicable, photos of the artwork and packaging.

6.3 Review and Resolution

Gallery.Q will review each report and may contact the Buyer and the Artist and request additional information, such as tracking details, photos, or messages. Gallery.Q will decide, in its discretion, whether a refund or other resolution is appropriate. Any refund is issued through Stripe. Artists agree to cooperate with Gallery.Q's review and with any resolution it decides.

6.4 Artist Return Policies

Artists may include an optional return policy in a listing. If an Artist includes one, it is displayed on the artwork detail page and at checkout, and the Artist is responsible for honoring it.

6.5 Cancellations

A Buyer may request to cancel an order before it has shipped by contacting support@galleryq.app. Approval of a cancellation, and any resulting refund, is at the discretion of Gallery.Q and the Artist.

6.6 Digital Artwork

Digital artwork cannot be returned and is not eligible for a refund once it has been delivered, except where required by law.

7. Intellectual Property

7.1 Artist Ownership

Artists retain full copyright and ownership of all artwork they create and list on Gallery.Q. Listing artwork on Gallery.Q does not transfer copyright to the Buyer. Unless explicitly stated in a listing (e.g., "commercial license included"), the sale of an artwork transfers physical ownership only, not the right to reproduce, distribute, or create derivative works.

7.2 Gallery.Q Platform

The Gallery.Q platform, including its software, design, trademarks, logos, and all non-user-generated content, is the exclusive property of Atelier Media Group, LLC and is protected by copyright, trademark, and other intellectual property laws. You may not use Gallery.Q's name, logo, or branding without prior written permission.

7.3 Copyright Infringement and DMCA

Gallery.Q respects intellectual property rights and expects users to do the same. If you believe that content on Gallery.Q infringes your copyright, please submit a DMCA takedown notice to Gallery.Q's designated agent at support@galleryq.app. Your notice must include:

Gallery.Q will respond to valid DMCA notices promptly and will terminate the accounts of repeat infringers.

8. Disclaimers & Limitation of Liability

8.1 Platform "As Is"

GALLERY.Q PROVIDES THE PLATFORM "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. GALLERY.Q DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

8.2 Transactions Between Users

Gallery.Q is a marketplace platform and is not a party to transactions between Artists and Buyers. Gallery.Q does not verify the authenticity, quality, or condition of any artwork listed on the platform beyond the content moderation described in these Terms. Buyers purchase artwork at their own risk, subject to Section 6.

8.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GALLERY.Q, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORM, EVEN IF GALLERY.Q HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Gallery.Q's total liability to you for any claim arising out of or relating to these Terms or your use of the platform shall not exceed the greater of (a) the total fees paid by you to Gallery.Q in the 12 months preceding the claim, or (b) $100 USD.

8.4 Indemnification

You agree to indemnify, defend, and hold harmless Gallery.Q and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of the platform; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property rights; or (d) any content you post on the platform.

9. Account Suspension & Termination

9.1 Termination by You

You may close your account at any time by contacting support@galleryq.app or using the account deletion option in the app settings. Closing your account does not affect any outstanding transactions, obligations, or disputes. Transaction records are retained for 7 years as required by law.

9.2 Termination by Gallery.Q

Gallery.Q may suspend or permanently terminate your account at any time, with or without notice, for:

Upon termination, your right to use the platform ceases immediately. Gallery.Q is not liable to you for any termination of your account except as required by applicable law.

9.3 Effect of Termination

Sections of these Terms that by their nature should survive termination will survive, including Sections 4.3 (License to Gallery.Q), 7 (Intellectual Property), 8 (Disclaimers & Limitation of Liability), 10 (Dispute Resolution), and 11 (General Provisions).

10. Dispute Resolution

10.1 Informal Resolution

Before initiating any formal dispute, you agree to contact Gallery.Q at support@galleryq.app and attempt to resolve the issue informally. Gallery.Q will make reasonable efforts to resolve your concern within 14 days of receiving notice.

10.2 Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law provisions. Nothing in this section limits your rights under applicable consumer protection laws in your state of residence.

10.3 Binding Arbitration

If informal resolution fails, any dispute arising out of or relating to these Terms or your use of Gallery.Q shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except as provided below. Arbitration will be conducted in English on an individual basis. You and Gallery.Q both waive the right to a jury trial and the right to participate in a class action lawsuit or class-wide arbitration.

10.4 Small Claims Court

Notwithstanding Section 10.3, either party may bring an individual claim in small claims court if the claim qualifies. This does not waive either party's right to arbitrate claims that do not qualify for small claims court.

10.5 Class Action Waiver

YOU AND GALLERY.Q AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

11. General Provisions

11.1 Changes to These Terms

Gallery.Q may update these Terms from time to time. We will notify you of material changes by email and/or by displaying a prominent notice in the app. Your continued use of Gallery.Q after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the platform and close your account.

11.2 Entire Agreement

These Terms, together with the Privacy Policy (available at galleryq.app/privacy) and any other policies incorporated by reference, constitute the entire agreement between you and Gallery.Q with respect to your use of the platform and supersede all prior agreements.

11.3 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

11.4 Waiver

Gallery.Q's failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

11.5 Assignment

You may not assign or transfer your rights or obligations under these Terms without Gallery.Q's prior written consent. Gallery.Q may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets.

11.6 Contact

If you have questions about these Terms, please contact us at:
Atelier Media Group, LLC
Email: support@galleryq.app
Website: galleryq.app
ACCEPTANCE. By creating a Gallery.Q account, you confirm that you have read, understood, and agree to be bound by these Terms of Service and the Privacy Policy. Your acceptance is recorded at the time of account creation with a timestamp and associated with your account on file.
Gallery.Q | Terms of Service | Version 1.1 | October 2026