Gallery.Q Privacy Policy

Effective date: October 7, 2026
Version: 1.0
Gallery.Q is a mobile marketplace that connects independent artists with interested buyers and art collectors. Gallery.Q is operated by Atelier Media Group, LLC, a Texas limited liability company ("Gallery.Q," "we," "us," or "our"). This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. It applies to the Gallery.Q mobile app, our website at galleryq.app, and any related services (together, the "Services").
By creating an account or using the Services, you acknowledge that you have read this Privacy Policy. If you do not agree with it, please do not use the Services.

Information We Collect

Information you provide to us

Depending on how you use the Services, we may collect information such as:

• Account information, including your name, email address, password, and account type (buyer, artist, or both).
• Profile information, including a display name, profile photo, bio, and links you choose to add.
• Listing content, including artwork photos, videos, titles, descriptions, dimensions, prices, and shipping details.
• Order information, including items purchased or sold, shipping and delivery addresses, tracking details, and order history.
• Messages and communications you send through the Services, including messages between buyers and artists and messages to us.
• Ratings, reviews, reports, and other content you submit.
• Information you give us when you join our waitlist, contact support, or respond to surveys or promotions.
• Identity and payout information that artists provide to complete payment setup. This information is collected and handled by our payment processor, Stripe.

Information collected automatically

When you use the Services, we and our service providers may automatically collect information such as:

• Device and technical information, such as device type, operating system, app version, language settings, and unique device or notification identifiers.
• Log and usage information, such as your IP address, the dates and times of your activity, the features you use, and crash or error reports.
• Records of your acceptance of our Terms of Service and policies, which may include a timestamp, document version, IP address, device type, and app version.
• Location information, if you give permission through your device (see "Location and Device Permissions" below).

Information from other sources

We may receive information about you from our service providers, such as payment, identity verification, and fraud prevention information from Stripe, and from other users, for example when another user sends you a message or reviews a transaction.

How We Use Information

We may use the information we collect to:

• Create and manage accounts and provide, operate, and maintain the Services.
• Process orders, payments, payouts, shipping, and refunds.
• Enable communication between buyers and artists.
• Send transactional messages, such as order confirmations, shipping updates, account notices, and security alerts.
• Send push notifications and, if you have opted in, marketing communications.
• Personalize your experience, including search results and recommendations.
• Review content and activity to enforce our Terms of Service, resolve disputes, and respond to reports.
• Detect, investigate, and prevent fraud, abuse, security incidents, and other harmful or illegal activity.
• Provide customer support and respond to your requests.
• Analyze usage, fix problems, and improve the Services.
• Comply with legal obligations and protect the rights, property, and safety of our users, us, and others.

How We Share Information

We do not sell your personal information. We may share information in the following ways:

• With other users. Artist profiles, listings, ratings, and reviews are public. When you complete a purchase, we share the information needed to fulfill the order, such as your name and shipping address, with the artist. Messages are visible to the people in the conversation.
• With service providers. We use trusted companies to help us operate the Services, such as payment processing, mapping and address lookup, cloud hosting and storage, email and notification delivery, analytics, customer support, and content moderation. They may access personal information only to perform services for us and are expected to protect it.
• For legal and safety reasons. We may disclose information if we believe it is required by law, legal process, or a government request, or to protect the rights, property, or safety of Gallery.Q, our users, or the public, including to investigate fraud or enforce our terms.
• In a business transfer. If Gallery.Q is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.
• With your consent or at your direction. We may share information when you ask us to or give us permission.

We may also share information that has been aggregated or de-identified so that it no longer reasonably identifies you.

Payments

Payments on Gallery.Q are processed by Stripe. When you pay or set up payouts, your payment and identity details are provided directly to Stripe and are governed by Stripe's privacy policy. We do not store full payment card or bank account numbers on our servers. We may receive limited information from Stripe, such as the last four digits of a card, payment status, and transaction details.

Location and Device Permissions

With your permission, the app may use your device's location to help complete addresses, such as shipping addresses. Address suggestions are provided through Google Maps services, which receive the text you type or the location you share for that purpose. The app may also request access to your photo library or camera so you can upload artwork and profile images, and permission to send push notifications. You can allow or deny these permissions, and change them at any time in your device settings. If you deny a permission, some features may not work, but you can usually enter information manually.

Cookies and Similar Technologies

Our website and app may use cookies, local storage, software development kits, and similar technologies to keep you signed in, remember preferences, understand how the Services are used, and keep them secure. You can control cookies through your browser settings. Disabling them may affect how parts of our website work.

Data Retention

We keep personal information for as long as needed to provide the Services, comply with legal, tax, and accounting obligations, resolve disputes, enforce our agreements, and protect the safety and security of the Services. Retention periods vary depending on the type of information. When information is no longer needed, we delete it or de-identify it, although some information may remain in backups for a limited time.

Your Choices

• Account information. You can review and update much of your profile information in the app.
• Account deletion. You can request deletion of your account in the app or by contacting us at support@galleryq.app. We may retain certain information after deletion where needed for legal, tax, security, fraud prevention, or dispute resolution purposes, or to complete transactions in progress.
• Notifications. You can manage push notifications in the app and in your device settings.
• Marketing emails. You can opt out of marketing emails at any time by using the unsubscribe link in the email or contacting us. We may still send you transactional messages about your account and orders.
• Device permissions. You can manage location, camera, photo, and notification permissions in your device settings.

Your Privacy Rights

Depending on where you live, you may have rights over your personal information. These may include the right to know what personal information we collect, use, and disclose; to access a copy of it; to correct inaccurate information; to delete it; to opt out of the sale of personal information, certain targeted advertising, and certain profiling; and not to be treated unfairly for exercising your rights. Residents of California, Texas, and other states with privacy laws may have these rights.
How to exercise your rights. Contact us at support@galleryq.app with your request. We may need to verify your identity before responding, for example by confirming information associated with your account. You may use an authorized agent to submit a request on your behalf, and we may ask for proof of their authority. We will respond within the time required by applicable law. If we deny your request, you may appeal by replying to our response or emailing us with the word "Appeal" in the subject line.
Sale and sharing. We do not sell personal information, and we do not share personal information for cross-context behavioral advertising.
Sensitive information. We do not use or disclose sensitive personal information for purposes other than providing the Services and as otherwise permitted by law. Precise location, if you allow it, is used only for the purposes described in this policy.
California Shine the Light. California residents may request information about disclosures of personal information to third parties for their direct marketing purposes. We do not make such disclosures.

Children's Privacy

The Services are intended for people who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us at support@galleryq.app and we will take steps to delete it.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including encryption of data in transit. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. You are responsible for keeping your password confidential. If you believe your account has been compromised, please contact us right away.

Third-Party Services and Links

The Services may link to or integrate with third-party websites and services, such as Stripe and Google. We do not control these third parties and are not responsible for their privacy practices. Please review their policies.

International Users

The Services are operated from the United States and are intended for users in the United States. If you access the Services from another country, your information will be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your country.

Do Not Track

Some browsers send a "Do Not Track" signal. The Services do not currently respond to these signals. We do honor opt-out preference signals where required by applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date above and notify you through the app, by email, or by other appropriate means. Your continued use of the Services after changes take effect means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at:
Atelier Media Group, LLC
Gallery.Q Privacy
Email: support@galleryq.app
Website: galleryq.app